Privacy Policy
Professional Education Canada Inc.
Effective Date: October 25, 2026
1. Introduction
Professional Education Canada Inc. (“the Company,” “we,” “us,” or “our”) is committed to protecting the privacy, confidentiality, and security of personal information collected through our websites, online forms, educational services, communications, and business activities.
This Privacy Policy explains how we collect, use, store, protect, and disclose personal information, including mobile phone numbers and consent provided for SMS communications.
We respect applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA), where applicable, and relevant electronic messaging requirements.
2. Information We Collect
Depending on your interactions with us, we may collect:
- Names and contact information, including email addresses, mailing addresses, and telephone numbers.
- Mobile phone numbers voluntarily provided for SMS communications.
- Student applications, registrations, enrolment information, and educational records.
- Billing, payment, and transaction information.
- Inquiries submitted through contact forms, email, or other communication channels.
- Website usage information, cookies, and analytics data.
- SMS consent records, including the date, time, and method of consent.
We collect personal information only for identified, legitimate business and educational purposes.
3. How We Use Personal Information
We may use personal information to:
- Respond to inquiries and provide requested services.
- Process student applications, registrations, and enrolments.
- Deliver educational programs and administrative services.
- Issue invoices, payment confirmations, and account notifications.
- Communicate important updates concerning services, schedules, and registrations.
- Send SMS messages to individuals who have provided the appropriate consent.
- Maintain records, improve our services, and meet applicable legal obligations.
We will not use personal information for purposes incompatible with the consent provided, except where permitted or required by law.
4. Mobile Information and SMS Consent — Important Privacy Protection
Professional Education Canada Inc. does not sell, rent, share, or disclose mobile phone numbers, SMS opt-in information, or SMS consent records to third parties or affiliates for marketing or promotional purposes.
All other categories of information sharing described in this Privacy Policy exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties or affiliates for their marketing or promotional purposes.
Mobile information is collected and used only for purposes authorized by the individual, including the delivery of SMS communications and related services.
We may use authorized SMS platform providers solely to process and deliver messages on our behalf. Such providers may process information only as necessary to perform those services, subject to applicable confidentiality and data protection requirements.
Consent to receive SMS messages is not transferred to another organization or used to authorize unrelated marketing communications.
5. SMS Messaging Practices
Individuals may voluntarily consent to receive SMS communications from Professional Education Canada Inc.
Depending on the consent provided, messages may include:
- Registration and enrolment confirmations.
- Appointment and schedule reminders.
- Educational program updates.
- Payment and account notifications.
- Responses to inquiries.
- Promotional messages, only where separately authorized and permitted by applicable law.
Message frequency: Message frequency varies depending on the services requested and the nature of the communication.
Message and data rates: Message and data rates may apply.
Opt-out: Recipients may reply STOP to unsubscribe from SMS communications at any time. After receiving a valid STOP request, we will send a confirmation message indicating that the recipient has been unsubscribed and that no further messages will be sent under that SMS program unless the recipient opts in again.
Help: Recipients may reply HELP for assistance or contact us at contact@edupro.ca or 506-704-2888.
SMS consent is voluntary and is not a condition of purchasing educational services.
6. Information Sharing and Disclosure
We do not sell or rent personal information.
We may disclose limited personal information to authorized service providers when reasonably necessary to deliver requested services, including payment processing, website hosting, information technology support, and administrative services.
Service providers are required to use information only for authorized purposes and to apply appropriate safeguards.
We may also disclose information when required or permitted by applicable law.
No mobile phone numbers, SMS opt-in information, or SMS consent records will be provided to third parties or affiliates for their own marketing or promotional activities.
We do not disclose personal information to advertisers or business partners for their independent marketing purposes without appropriate consent. SMS opt-in data and consent records remain excluded from such disclosure.
7. Contact Forms, Orders, and Payments
When individuals submit forms, register for programs, or purchase services, we may collect information necessary to process the request or transaction.
Payment information may be processed through authorized payment service providers.
We do not authorize payment processors or other service providers to use personal information for unrelated marketing purposes.
8. Cookies and Website Analytics
Our website may use cookies and analytics technologies to improve functionality, measure website performance, and understand visitor interactions.
Where advertising or remarketing technologies are used, they will operate subject to applicable privacy and consent requirements.
Mobile phone numbers and SMS opt-in consent information will not be shared with advertising networks, analytics providers, or remarketing platforms for marketing or promotional purposes.
Users may manage cookies through their browser settings and available website consent controls.
9. Information Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
Access to personal information is restricted to authorized personnel and service providers who require it to perform legitimate duties.
Where appropriate, we use secure connections, access controls, and other security measures.
No electronic transmission or storage system can be guaranteed to be completely secure.
10. Information Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected or to satisfy applicable legal, regulatory, contractual, or recordkeeping requirements.
SMS consent and opt-out records may be retained as necessary to demonstrate compliance and honour communication preferences.
When information is no longer required, it will be securely deleted, anonymized, or otherwise disposed of in accordance with applicable requirements.
11. Your Privacy Rights and Choices
Individuals may contact us to:
- Request access to their personal information.
- Request correction of inaccurate information.
- Withdraw consent, subject to legal or contractual restrictions.
- Request deletion of personal information where applicable.
- Ask questions or raise concerns about our privacy practices.
Withdrawal of SMS consent may be completed at any time by replying STOP to an applicable SMS message.
12. Links to External Websites
Our websites may contain links to third-party websites.
We are not responsible for the privacy practices of external websites. Visitors should review the privacy policies of those websites before submitting personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, technology, operational practices, or legal obligations.
The updated policy will be published on our website with a revised effective date.
14. Contact Information
Professional Education Canada Inc.
Email: contact@edupro.ca
Telephone: 506-704-2888
For questions about this Privacy Policy, personal information, or SMS communications, please contact us using the information above.